A completed request should mean completed work

The residential industry is managed housing: apartment blocks, gated communities, and housing colonies, where residents live and owners or associations carry the maintenance duty. In that world, a maintenance request is a trust transaction. A resident reports a leak or a broken lift, the ticket is marked completed, and nothing visibly changed - so the next request arrives with a follow-up, then a complaint to the board, then a thread in the residents' group. Owners and managers inherit the same doubt from the other side: they cannot tell whether the vendor attended, what was done, or why the same fault keeps returning.

FeeBee fits residential management by tying every request to evidence the resident and the owner can both see. The resident scans a code and reports; the assignment, the technician's findings, and before-and-after photos accumulate on one record; closure happens only after the manager reviews that evidence. The word "completed" regains a meaning everyone can check - and the follow-ups, the real cost of a broken record, start to fall away.